Effective date: March 25 2021
This policy describes Privacy Policy for Katalyo OÜ (In this document also referred as "us", "we" or "our") which is meant to help you understand how we collect and process your information to support our products. This applies to all personal information that we collect when you interact with us in any form. This includes information collected through our website, social networking services and through our direct marketing campaigns or other communication channels.
Who we are Katalyo Ltd. company operating in European Union.
Our address is:
Katalyo Ltd
Hecimoviceva ulica 11,
10000 Zagreb
Croatia
How to contact us If you have any privacy related request, questions or privacy concerns contact us via:
E-mail:
info@katalyo.com Linked-in:
https://www.linkedin.com/company/katalyo Twitter:
https://www.twitter.com/katalyo Telegram:
https://t.me/katalyo Web:
https://defi.katalyo.com What information do we collect Information You Provide Contact Information. We may collect personal and/or business contact information including your first name, last name, mailing address, telephone number, fax number, e-mail address or any other personal data you provide to us for the purposes of doing business with us.
Service Account Information. We collect information such as your username, authentication tokens and other necessary security information required for authentication and access to our services.
Marketing and Communications. We may also collect your preferences in receiving updates on our products or marketing material.
Information Collected Automatically Whenever you visit or interact with our online Services, following information may be collected:
Device & Technical Data.
We collect technical information when you visit our websites or use our mobile applications or services. This includes information such as your Internet Protocol (IP) address, your login data, type of mobile device you use, your device operating system and browser type, time zone setting and location, language, a unique device identifier, the address of a referring website, the path you take through our websites, and information about your session.
Cookies We and our third party service providers use technologies such as cookies to collect information about the use of our website and services.
Usage Data During regular usage of our services, we collect information about the date and time of your logins and details of your activities on our platform.
How we use your personal information We use the information we collect in any of the following ways:
- Carry out your requests, fulfill orders, and process payments for our products and services
- Communicate with you about your orders, purchases or accounts with us, including handling any requests, questions or comments you may have
- Provide online services to you, which includes our websites and/or mobile applications;
- Provide customer support, including processing any concerns about our services
- Tell you about our products and services, competitions, offers, promotions or special events that we believe may interest you
- Personalize your experience in our online services
- Communicate with you about your activities with respect to our Services
- Combine with information we receive from others to help understand needs of our customers
- Analyze statistical information regarding our current or potential clients
- Verify your identity and ensure the security of our networks and systems, including to help diagnose technical and service issues, troubleshoot issues, bugs or defects related to your account or activities
We are also obliged with applicable laws to:
- protect against fraud and other crime, claims and liabilities
- comply with legal obligations
- establish or defend a legal claim
- monitor and report compliance issues.
Sharing data with 3 rd parties We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information without our specific instructions. They will not share your personal information with any organization apart from us.
We share data with following parties:
Google L.t.d Katalyo uses Google product called "Google Analytics".
What is the data used for? We use tools Google Analytics to help us track, segment and analyze usage of the Katalyo Services, and to help us serve more targeted advertising
What data is shared with Google L.t.d.: - First-party cookies, data related to the device/browser, IP address and on-site/app activities
- IP address with anonymisation option enabled so that Google Analytics uses only a portion of an IP address collected, rather than the entire address.
- Time of visit, pages visited, and time spent on each page of the webpages
- Referring site details (such as the URI a user came through to arrive at this site)
- Type of web browser and operating system (OS)
- JavaScript support, screen size and resolution, and screen color processing ability
- Network location and IP address.
- Flash version, character set, time-zone, scripts data, URL data, browser language, browser plugins and performance data
Google will not share your data with any third parties unless Google (i) has Your consent for any Customer Data or any Third Party's consent for the Third Party's Customer Data; (ii) concludes that it is required by law or has a good faith belief that access, preservation or disclosure of Customer Data is reasonably necessary to protect the rights, property or safety of Google, its users or the public; or (iii) provides Customer Data in certain limited circumstances to third parties to carry out tasks on Google's behalf (e.g., billing or data storage) with strict restrictions that prevent the data from being used or shared except as directed by Google
Data is shared with Google l.t.d only in case you have enabled analytics cookies. To disable sharing data with google click
here to change cookie collection.
More information about how Google uses data can be found here
https://www.google.com/policies/privacy/partners/ Cybot A/S We share data related to your Cookie preferences with Cybot Company reg. no.: DK34624607 for the purposes of Cookie management. What data is shared with Cybot A/S: - Date and Time when user activated cookie consent preference
- Consent identification number
- URL of the web page where consent is given
- Given consent type given (preference, statistics and/or marketing)
- IP address of user at the time of consent
- Parameter „User agent" of the user browser
- Country of the user
Other Third Parties We may also share your information with the payment processors or banks in order to realize payments for our services.
Legal Disclosures In some circumstances we are legally obliged to share information. For example, under a court order or where we cooperate with supervisory authorities in handling complaints or investigations. We might also share information with other regulatory bodies in order to further their, or our, objectives. In any scenario, we'll satisfy ourselves that we have a lawful basis on which to share the information and document our decision making and satisfy ourselves we have a legal basis on which to share the information.
Opting out Cookies and Other Technologies
To disable sharing cookie data with us click
here to change cookie collection.
Marketing Communications
If you have agreed to receive marketing communications from us, you can later opt out by following the opt-out instructions in the marketing communications we send you or you can also contact us by using the contact details provided under the "How to Contact Us" section above. Depending on the Katalyo Services you use, you may also have the ability to change your communication preferences in the profile section of the online services that you use or in your device settings.
If you do opt out of receiving marketing communications from us, we may still send communications to you about your transactions, any accounts you have with us, and any contests, competitions, prize draws or sweepstakes you have entered. Opting out of one form of communication does not mean you've opted out of other forms as well.
Your legal rights You have the right to:
Access Your Personal Information . You will receive a copy of the personal information we hold about you. Please note that we may request specific information from you to enable us to confirm your identity and right to access. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. If you would like to make such a request, please contact us at:
info@katalyo.com and include
"Access Personal Information" in the subject line.
Update Your Personal Information. We aim to ensure that personal information in our possession is accurate, current and complete. If you believe that the personal information about you is incorrect, incomplete or outdated, you may request the revision or correction of that information. We will use reasonable efforts to revise it and, if necessary, to use reasonable efforts to inform agents, service providers or other third parties, which were provided with inaccurate information, so records in their possession may also be corrected or updated. If you would like to make such a request, please contact us at: info
info@katalyo.com and include
"Update Personal Information" in the subject line.
Object to Processing You may have the right to object to us processing your information in certain circumstances. This right applies when we are processing your personal information based on a legitimate interest (or those of a third party), which you may challenge if you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. However, in some cases, we may demonstrate that we have compelling legitimate ground to process your information or legal obligations which override your rights and freedoms. If you would like to make such a request, please contact us at:
info@katalyo.com with
"Object to Processing" in the subject line.
Erasure of Your Personal Information. You may ask us to delete or remove personal information where there is no legal reason for us to continue using it. You also have the right to ask us to delete or remove your personal information where you successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with law. Please note that we may not always be able to comply with your request of erasure for specific legal reasons which we will notify you, if applicable, at the time of your request. If you would like to make such a request, please contact us at:
info@katalyo.com with
"Erasure of Personal Information" in the subject line.
Data Portability. You may request the transfer of your personal information to you or a third party. We will provide to you, or a third party you have chosen, your information in a structured, commonly used, machine-readable format. If you would like to make such a request, please contact us at:
info@katalyo.com with
"Data Portability" in the subject line.
If you wish to exercise any of the rights set above, please send a request to info@katalyo.com. We will need you to provide specific information to help us confirm your identity. This is a security measure to help ensure that your personal information is not disclosed to someone that does not have the right to receive it. Data retention We keep your personal information for as long as it is needed for the purposes for which we obtained it and in accordance with this Privacy Statement or we have another lawful basis for retaining that information beyond the period for which it is necessary to serve the original purpose for obtaining the personal information.
If the lawful basis for processing that data is based solely on consent we will keep delete the personal information if that consent is revoked.
Children's privacy Our services are not intended for use by children under the age of 18 or equivalent minimum age depending on the jurisdiction.
If you are a parent or legal guardian and believe we may have collected information about your child, please contact us as described in the
"How to Contact Us" section above.
If we learn that we have inadvertently collected the personal information of a child under 18, or equivalent minimum age depending on the jurisdiction, we will take steps to delete the information as soon as possible.
Data security We protect your information using a layered security approach with multiple security measures, including physical, procedural and technical safeguards to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information.
Policy Updates Any policy updates will be published on
defi.katalyo.com and change notification sent to clients via email.